How many Bluetooth devices can I pair to the Phone Clip?
Up to 8 device can be paired but only 1 can be “on” at a time
Is the Phone Clip in stereo?
No, it is mono.
Can the Phone Clip be used for music with an iPhone?
Yes, once it is paired with the phone.
Can the Phone Clip be paired with more than one phone?
Yes, the Phone Clip can be paired with up to 8 different Bluetooth devices but can be used with only one device at a time.
Does the phone ring through the hearing aids?
Yes, it will when it is paired with the Phone Clip.
Is there a way to turn off the hearing aids’ mics to hear the phone better in noisy environments?
If this is a recurring problem for the wearer and adjusting the volume on the Phone Clip is not providing enough volume, changes should be made in the fitting software. The Phone Clip program should be changed from “speech plus mic” to “speech”. It is also possible to have the microphone active only on one side, which might help in noisy situations but still allow the wearer to maintain awareness of what is going on around them.
Can the Phone Clip be paired with MP3 players or is the TV streamer needed?
The TV streamer can be used if the user plans to be stationary. The Phone Clip can be used for those players with Bluetooth, otherwise an adapter, such as the Rocketfish RF-MRBTAD Micro Bluetooth Adaptor can be purchased for about $40 (USD) and used to pair the Phone Clip to the player.
Does the Phone Clip have noise reduction?
Similar to most Bluetooth headsets, the Phone Clip does not have noise reduction.
Why can’t we adjust the unite clip while in software?
The receiver (antenna) of the Airlink is reserved for communication with the computer. This is possible with our technology with a NOAH Link but it was cut from the scope of the project to get it to market. It is on the list of future improvements.
How might the Phone Clip user avoid losing connection to one ear or cutting out during a conversation when the wearer turns his/her head?
Move the Phone Clip closer to the wearer’s head and in the midline – these complaints typically come when the Clip is on the shirt pocket on one side.
How can you tell if the Phone Clip is turned on?
To tell if the Phone Clip is turned on, a short push on the Phone Clip button will make the blue light flash twice in quick succession. This indicator is instead of having a constant light or a regularly occurring flash because those would both decrease battery lifetime.
Is it possible to stream through an iPod Touch?
Yes; an iPod Touch can be paired to the Phone Clip and the sound streamed directly to the hearing aids.
Is it possible to send a call back to the mobile phone after beginning the conversation on the Phone Clip?
Yes, but it must be transferred on the mobile phone itself; pressing the multifunction button on the Phone Clip will just end the call.
How long will the rechargeable battery last on the Phone Clip?
About 5 hours of talk time; longer for standby – less than 200 hours. In terms of lifetime, it should last a minimum of 500 charges.
How can you make the Phone Clip monaural?
You can click on right or left ear option from the drop down menu under the Phone Clip program in Aventa.
What adaptor can be used to connect an iPod to the hearing aids?
The Rocketfish RF-MRBTAD Micro Bluetooth Adaptor works with iPod. Cost is about $40.