ReSound Honored at 14th Annual International Business Awards

The Stevie® Award winners were recently announced at the 14th Annual International Business Awards (IBAs). If you’re not familiar, the IBAs touts themselves as the world’s premier business awards program. The 2017 IBAs received more than 3,900 entries from more than 60 nations and territories.

ReSound is proud to announce that our mission to help those with hearing loss Hear More, Do More and Be More has been recognized with five Stevie Awards:

  • ReSound was awarded a Bronze Stevie for Company of the Year (Health Products & Services – Large)

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  • GN Hearing North American President Kim Lody was named the winner of a Silver Stevie Award for the Woman of the Year (All Other Industries)

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  • ReSound’s Management team was awarded Silver Stevie Award for Management Team of the Year (Consumer Products)

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  • ReSound’s Customer Service team was awarded a Silver Stevie for Customer Service Department of the Year (All Other Industries)

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  • ReSound’s Customer Service team was also awarded a Bronze Stevie for Customer Service Team of the Year (All Other Industries)

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If you would like to learn more about the Stevie’s, the International Business Awards or view the full lists of Stevie Award winners, please visit http://stevieawards.com/iba.

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I would have never found this hearing aid had it not been for this app!

This testimonial blog is courtesy of Jim Ahler, a ReSound user who wished to share his story with us. We have not edited or changed Jim’s thoughts (beyond adding links) to preserve the integrity of the message.

The staff at Raleigh Ear, Nose & Throat suggested I share my story about my hearing aids experience. I absolutely love my ReSound hearing aids and was particularly interested in the ReSound product because of the iPhone app technology. I am very glad, as you will read, that I selected your product!

On January 22nd, my wife and I participated in a Holt Brothers charity event at the indoor football facility on NC State University’s campus. It was a huge party with more than 400 folks and included watching the Atlanta Falcons/Green Bay Packers playoff game on big screen TVs. When we arrived and registered, we were given a lanyard with our identification on it and several sets of beads with the colors of the team we supported.

When the party concluded, we packed up our coats and bags, etc. Walking out, we took off all of the beads and lanyard and left them on the registration table. I had my left hand and arm full of coats and scarfs, so I removed everything with my right hand. I did not realize until we got home that I did not have either hearing aid on! They apparently came off as I pulled off the beads and lanyard. I did not notice they were missing until I arrived at my home. That was an hour later and the space was cleaned up and closed!

We managed to get hold of a friend on Raleigh’s City Council, who reached out to one of the NC State University (NCSU) Athletic Department staff, who was involved in the party. She agreed to meet us at the venue and let us into the facility. She warned us the cleaning crew had finished their work and had left the facility. When we arrived, she told us the cleaning crew remembered finding the hearing aids, but they threw them away! One was in a garbage can somewhere inside the indoor football facility, but the other was likely in a large black trash bag in an industrial sized dumpster on the back of the property in the woods.

We used your hearing aid finder app technology to walk around the football facility. When we got close to my right hearing aid, the bar on the ReSound app started to rise on my phone screen. As we got closer, we discovered it was in the bottom of a trash bin that had a brand new bag in it! I would have never found this hearing aid had it not been for this app! It gets better, though.

We then drove to the industrial dumpster on the back of the property in the woods, in the rain, at 11 pm, and began pulling large black garbage bags out of it. Our vehicle headlights illuminated the dumpster for us to see what we were doing. The NCSU staffer was on one side of the dumpster, while I was on the other. My wife held my phone using your app reading each bag for the missing hearing aid. On the 20th bag we pulled out, we got a faint reading. We ripped open the bag and, using the app technology, searched the contents until we found the left one!  Both hearing aids were working just fine.

We are obviously indebted to the NCSU staffer who went above and beyond the call of duty to help us. We sent her flowers and a spa gift to reward her kindness. I wanted to share this wonderful success story with you and your company and thank you for your terrific technology! I wouldn’t have found these hearing aids without it.

Posted in Noise & Feedback | 2 Comments

Sounds of Summer

Summer is officially here! For many, summertime spells vacation. But something that shouldn’t take a vacation is your hearing protection!

Summer time activities can expose you to some high decibel levels, so make sure to have your hearing protection handy for some of these standard summer fare.

Taking care of the yard: Who doesn’t want a well-manicured lawn? Well, mowing the grass with a power lawn mower can reach up to 100 dB. That’s similar to the decibel level of a jackhammer.

Going fishing: Fishing itself is a calm, relaxing way to spend the day. However, use of a large outboard motor can reach decibel levels of 100 dB. That’s similar to a Boeing 707 at one nautical mile distance away prior to landing.

Rocking out: Outdoor concerts and music festivals are synonymous with summertime. Some of those festivals can reach upwards of 120 dB. At that level, it’s similar to listening to a thunderclap or chainsaw.

Celebrating America’s Birthday: Fourth of July is right around the corner, and that of course means fireworks! Fireworks are a staple of Independence Day, but proper hearing protection is a must when lighting fireworks. At a distance of three feet, certain fireworks can reach up 150 dB. That’s similar to a jet taking off from a distance of 25 meters away.

Make sure to protect your ears, and have safe, fun summer!RS_LT_Ladies_beach_waves_Landscape_YTube

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“It’s life-changing, it really is”

Braintree, Massachusetts has been home to many notable residents during its existence; politicians, musicians, sports figures and ReSound hearing aid wearer Leland “Lee” Dingee.

Lee, 70, is a retired printing salesman, strategic sourcing buyer, city councilman and veteran of the United States Army. Don’t let his retired status fool you; Lee is still as active as ever. He enjoys spending time with his wife, their two sons and all of his grandkids, going to the gym three to four days a week, shooting pistols and taking dance lessons.

An overhead explosion while serving in Army in his 20’s caused Lee’s bilateral sensorineural hearing loss. The event directly impacted how Lee would communicate during his career and time in public office.

“I had to learn to read lips early,” said Lee, “It was, at times, hard to pay attention to clients, especially in a meeting room with multiple people talking.” Similar issues occurred when Lee would be in a noisy environment, such as restaurants. “It was hard to focus in when so many people were talking at once.”

Lee’s 30 year tenure in public office had moments where his hearing loss caused difficulties. “It was hard to hear when someone was speaking. I missed quite a lot,” said Lee, “I would have to use the meeting minutes to catch up on what I missed.”

The influence of his hearing loss extended to Lee’s tone of voice as well, leading him to speak more quietly than intended. “I was speaking in a very low range. I could hear in that range, so it made me feel like I was projecting my voice and speaking up. It was actually very quiet for others to hear, and they would often ask me to repeat myself,” said Lee.

That all changed a few years ago, thanks to Rhonda Natanblut Ruby, M.S. of the West Newton Hearing Center. “Rhonda has tested my hearing for years,” said Lee, “A few years ago she called me to let me know she found something. Thank God for the personal attention she gave me. She constantly was looking for hearing aids over the years that would help my hearing loss, because nothing would have helped before. I was excited about possibly resolving some of my hearing issues.” After Lee tried the ReSound Smart Hearing™ aids Rhonda had recommended, it was a done deal.

“That’s it, I want them.”

Since then, it’s been a whole new experience. “I heard noises I’ve never heard before; subtle sounds like birds chirping, paper clenching and floorboards creaking. The first few weeks I had them, I thought someone was following me because I was hearing all these new sounds.” Lee also looked forward to what they could do for him in noisy environments.

While out to dinner with his wife and Rhonda, Lee was able to easily participate in conversation despite the noisy environment by adjusting his programming using the ReSound Smart™ app on his iPhone®. “When I got them, I was expecting that if I was in a crowd, I could understand the people around me. These hearing aids have exceeded my expectations. It gives you a great deal of confidence going forward knowing you’re getting the information.”

Besides being able to hear more clearly, Lee loves his ReSound Smart Hearing aids Made for iPhone features. “Besides being able to hear better, my favorite feature is listening to music through my hearing aids while I’m at the gym. I can take phone calls right in my hearing aids as well.”

“It’s such a big plus to be able to better hear. How often do people get in trouble by misunderstanding what someone has said? I don’t have that anymore. People put them off because of price, or look or don’t want to admit they need one. I’m bald, but people still don’t notice that I have them in. It just improves quality of life so much,” said Lee, “It’s life-changing, it really is.”

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The future of Smart Hearing is here!

The future of Smart Hearing is here! ReSound LiNX 3D is the newest member to the Smart Hearing family that will let you hear more, do more and be more than you ever thought possible. Whether you’re at the beach, a restaurant, a board meeting or just on the phone, you can enjoy connecting to the world around you with crystal clear sound. To learn more about the ReSound LiNX 3D, visit http://linx3d.resound.com/en-us/.

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Along with the ReSound LiNX 3D, the new ReSound Smart 3D app allows you to enhance your ReSound LiNX 3D hearing experience. Everything you need for a quick adjustment is on the main screen for one-tap access. You can learn more about the ReSound Smart 3D app at http://www.resound.com/en-US/hearing-aids/apps/smart3dapp.

The ReSound 3D Smart app gives you control at your fingertips, letting you optimize many settings yourself. But sometimes, after your initial fitting with you hearing care provider, you need some additional fine-tuning. ReSound Assist can help. ReSound Assist is a new feature that allows for cloud-enabled remote assistance for your ReSound LiNX 3D Smart Hearing aids. ReSound Assist lets you stay connected to your hearing care professional without having to make a trip to the hearing clinic. You can learn more about ReSound Assist at http://www.resound.com/en-US/assist.

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ReSound Smart Hearing Aids: A Tale of Lost and Found

Bandera County, Texas is home to the “Cowboy Capital of the World” and ReSound LiNX² wearer Lee W. Bailey. Lee, 65, retired from his career in surgical sales three years ago and is an avid outdoorsman and volunteer EMS first responder with his local fire department.

Lee first became aware of his hearing loss 30 years ago during a routine appointment. “I love spending time outdoors,” said Lee, “I’ve enjoyed shooting sports for a long time, since before there was the increased awareness around hearing protection while shooting.” He feels that this greatly contributed to his hearing loss.

It wasn’t until 15 years ago that Lee got his first pair of hearing aids. However, he wasn’t very happy with them. “They didn’t have any vents and were just amplifiers.” When he would go into noisy environments, such as restaurants, he would just remove them. The second pair of hearing aids Lee owned had vents, but were still uncomfortable. When he wasn’t wearing them, Lee often found himself missing out on conversations with friends and family.

Lee dealt with his uncomfortable hearing aids for over five years, until last fall when he was introduced to ReSound LiNX² by his audiologist at Audicles Hearing Services, Dr. Jane Watson.

Lee is now able to be more engaged with his family and friends. “They [his hearing aids] have such better sound quality, are easier to use and much more comfortable. I can carry on a conversation much easier than I could before.”

When he’s out on a call, his ReSound LiNX² are particularly helpful. “When I’m driving the ambulance, I can hear what’s going on in the back, or can talk to my partner much easier than I could before,” said Bailey.

The Made for iPhone® feature was also a game changer in Lee’s book. “I was able to get rid of the hands free accessories that I had to talk on the phone while driving. Now I can just stream everything directly into my hearing aids from my iPhone. It’s great.” Lee is also a fan of adjusting his Smart Hearing aids through the iPhone and ReSound Smart app. Recently, Lee was able to use the ReSound Smart app for more than adjustment.

“My hearing aids fell off the ranch cart as I drove though the pasture. I wasn’t supposed to forget they were sitting on the back seat! They’re so comfortable I didn’t notice I wasn’t wearing them and I got in a hurry. I drove into the pasture that was being planted.” He didn’t realize until afterwards that they had been planted over. Using the ReSound Smart app’s finder feature, Lee set out looking for his hearing aids.

“I retraced my route using the Finder and I soon got a hit on my left. After about 45 minutes I found it undamaged. It only need a good cleaning. Proceeding on I got a hit on the right hearing aid. I searched 30 more minutes until dark, came back after dinner for another 30 minutes and covered the area with a tarp. The next morning my wife and I searched another 45 minutes before getting another signal and found it!”

“I never thought I’d want a BTE hearing aid, but I’ve been amazed by the comfort and forget I’m wearing them. With ReSound LiNX2 my concerns were alleviated,” said Lee, “I’m thankful for my ReSound LiNX2. For over five years, I didn’t really wear my hearing aids. I recommend that others try them out – they’ve made a big difference.”

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“I love that they are barely noticeable.”

Firemen have one of the more dangerous job in the world. When others run out, they rush in. Fire and smoke aren’t the only hazards that can pose a threat to their health on a daily basis – noise can as well.

Jeff Shupe can attest to that. Shupe is a retired firefighter who still does fire training work for numerous fire departments across the country. He began his career in 1974 where, for over 35 years, he was exposed to uncontrolled emergency scene noise environments.

“The trucks weren’t built to protect from noise,” said Shupe, “It’s only in the past two decades that any advancement in hearing protection has been pushed for firefighters as an occupational concern. It is a fact that most all in my profession will suffer down the road because of the job.”

Jeff first became aware of his hearing loss 15 to 20 years ago during a union-scheduled hearing test. He was one of 50 men selected for a local study on the effects of occupational noise on fire fighters. However, Jeff wasn’t keen on the idea of getting a hearing aid.

“There was vanity involved. I didn’t want a big, clunky hearing aid. That deterred me for a while,” said Shupe. However, he did have someone in his life that “pushed” him to finally get hearing aids – his daughter, Dr. Samantha O’Leary of Audiology Associates of Nashville.  “My daughter kept pushing me to get hearing aids. She would tell me constantly ‘you got to do something.’ I expected them to be uncomfortable, but my daughter helped me through that phase.”

In November, Jeff was fit with ReSound LiNX². “They are fantastic,” said Shupe, “I love that they are barely noticeable. The tubing is so small that it looks like a hair and it isn’t noticeable at all.”

The change in sound quality has been noticeable as well.  “There’s a big difference between when I have them in and when I have don’t. You miss a lot. If you go out with friends, you miss conversations. Now that I hear better, I can focus and have better quality conversations.”

Jeff’s professional life has been positively impacted by his ReSound LiNX² as well. “When I was speaking at trainings, I use to cup my hand to my ear to hear questions. Now, I can hear the questions clearly,” says Shupe, “I haven’t had to make any adjustments, and I only take them out during water-based trainings.”

“It’s easier to get help now than it was in the past,” said Shupe, “people shouldn’t put it off. The technology is better and the size is so much more discreet.”

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