We’ve heard from our Facebook community that there is a desire for more practical advice around overcoming technical problems. The “Tech Tip” section of our blog will be dedicated to solving key technical issues that have been reported to our technical support department. If you have other technical issues that you would like us to address, contact us via Facebook or Twitter and we will respond to your request.
To ensure optimal Airlink performance, ensure that you follow these guidelines:
- Plug in Airlink before opening up the Aventa 3 software
- Be sure to orient your Airlink vertically
- Maintain a line of sight between the Airlink and the hearing instruments to which you wish to connect
- Do not position your Airlink under desks or behind computers