It took just one phone call to remind Angela Waite, Audiologist at ENT Specialty Care Center at Physicians Regional in Naples, FL, why she does business with ReSound.
Alan Dimmitt, Founder of Liberty Youth Ranch in Bonita Springs called Angela requesting help for one of his residents – a 13-year-old girl who had lost her hearing aids and unfortunately didn’t have the means to replace them. Liberty Youth Ranch provides a permanent and loving environment for children who are in need of a home.
This girl had been without her hearing aids for nearly a week and already was falling behind in her school work. As soon as she hung up the phone with Alan, Angela made calls to three hearing aid manufacturers asking for help. She heard back from one – ReSound. Within two days, new hearing aids were delivered to Angela at no charge. “The hearing aids sent to me were not entry level devices, but premium hearing aids that worked with an iPhone! ReSound went above and beyond to help my patient,” said Angela.
“When people ask me why I do business with ReSound, I can easily explain that it’s not just because of their advanced technology or excellent customer service, it’s also their willingness to go above and beyond to help me better serve my patients,” explained Angela.