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Receiver and Domes FAQ

Can the new S and HP2 receivers be used on Alera RIEs?

Although ReSound Alera was not designed to use the new S receiver and HP2 receiver, we recognize that professionals will still try to fit these new receivers on Alera instruments. Therefore, we strongly recommend to professionals that when doing this, they should verify the fitting with REM to ensure appropriate gain for the end user.

There is now a line on the NP receiver. What does it mean?

This line indicates how far a dome needs to be pushed onto the receiver in order to ensure that it will stay on. If the end of the dome reaches, or covers the line, there is a high probability that the dome is on snugly enough. If the end of the dome does not reach this line, there is a high probability that the dome will fall off.

Can the sports lock for the NP receiver be used on the new S receiver?

No, the S receiver was not designed with a sports lock, and it’s not recommended to use the sports lock for the NP receiver on the S receiver. Doing so may result in a sports lock that is loose and the aid could fall off the patient’s ear and be lost.

If a patient requires a sports lock for retention, ReSound recommends using the NP receiver.

R&D is working on a sports lock solution for the S receiver but is not available at this time.

 

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