How long should a battery last for various versions of Alera non-wireless custom hearing instruments? Again, battery life is dependent on a number of factors: the degree of hearing loss, the features activated in the device, and the surrounding environment. The estimate is based on real measurements. […]
Alera FAQs – Custom Products Part 2 Read More »
Where is the wireless antenna for the remote mic wireless devices? The antenna is in the microphone tube in the concha of the ear (connecting the microphone to the shell). Why is wireless not an option in some custom devices (eg, CIC)? The antenna does not fit. Where should the mic of the remote mic
Alera FAQs – Custom Products Read More »
Does a battery need to be inserted to program the Alera 77/87 BTE form factor? Yes, you need to have a battery inserted for programming to occur for this form factor, either with the AirLink or with cables. This is a new requirement for this form factor only at this time. Is there a thin
Alera 77/87 BTE FAQs Read More »
Our Consumer Marketing Team and our private practice customers consistently report great results from implementing a formalized patient referral program. We recently talked to ReSound customer, Ken Stallons of Omaha ENT Specialists, about the impact of patient referrals on his practice and why it is an effective marketing tactic for him. For Ken, patient referrals
Audiologists Speak – Business Growth with Patient Referrals Read More »
Will Alera connect with current FM devices? No, the 60 and 61 RIE devices will not connect with current FM devices. Does the “non-wireless” version, the Alera 60, have a push button? No, because the small size is prioritized for this model. Does Alera use the same receivers as DOT2? The NP and HP receivers
Alera 60/61 RIE FAQs Read More »
What kinds of tests have been conducted regarding ISolate Nanotech’s effectiveness? After five weeks of AST testing in the lab, none of the nano coated devices showed any type of wear, corrosion or damage. What are the downsides of ISolate Nanotech? After extensive testing, we have not found that coating the hearing aids with ISolate
Alera FAQs – ISolate Nanotech Protective Coating Read More »
Does the Aventa 3 fitting software need to be installed before I plug in the AirLink Fitting Accessory? Yes, Aventa 3 fitting software must be installed on the PC for the AirLink Fitting Accessory to work. The driver that supports AirLink is installed during the Aventa 3 installation. What happens if the Aventa 3 fitting
Alera FAQs – AirLink Fitting Read More »
How do I return to home settings? Home settings, i.e. those that apply whenever the hearing instruments are first turned on, will be activated by pressing the Home button. Pressing the Home button will: a. Activate program 1 in both hearing instruments b. Adjust both hearing instruments to default volume settings c. Set volume to
Alera FAQs – Unite TV Remote Control Part 2 Read More »
How do I unlock and lock the Remote Control? A two-position key lock switch, located on the right side of the Remote Control, serves to prevent accidental activation. This feature is handy when the device is kept in a pants’ pocket or purse. When in the locked position all keys/buttons are non-functional. When switched to
Alera FAQs – Unite Remote Control Read More »
Can I hear others in the room while watching TV? It is possible to hear others in the room while watching TV if the hearing instruments is programmed with a streaming + microphone program. Ask your Hearing Care Professional what programming you have. Will the pairing get lost when unplugging the streamer? No. If you
Alera FAQs – Unite TV Streamer Part 2 Read More »