In recent blog post, we shared training tips for your staff when handling inbound calls. Today let’s take a look at how you can prepare your office staff for commonly asked questions and customer concerns. How questions are handled can impact the actions a patient may or may not take to better their hearing situation. […]
Training Tips for Office Staff – Part 2 Read More »
Creating a brand – who you are, what you can do and the value you bring – is important for every hearing care practice. Whether you are a new practice starting from scratch or a long-standing practice looking to review and revise, the following breakdown will help you get started. First step, identify your ideal
Branding Your Practice Read More »
As a private practice owner, you’re always looking for ways to generate more traffic and grow your business. Here are some areas to focus on based on the kinds of trends we’re seeing in the hearing healthcare industry. Traffic Generation Your goal is to drive new patients into your practice for an appointment. Your mission
Practice Building Tips Read More »
This week, we held our second Business Partner Summit, a 3 day workshop designed specifically for ReSound customers to discuss topics that will help them optimize and grow their practice. The Summit was held at the Mandarin Oriental in Las Vegas, February 29 to March 2, and centered on “The Three Pillars of a Successful
The Three Pillars of a Successful Practice Read More »
Our Consumer Marketing Team and our private practice customers consistently report great results from implementing a formalized patient referral program. We recently talked to ReSound customer, Ken Stallons of Omaha ENT Specialists, about the impact of patient referrals on his practice and why it is an effective marketing tactic for him. For Ken, patient referrals
Audiologists Speak – Business Growth with Patient Referrals Read More »
By Jeff Flaten, Consumer Marketing Manager Marketing doesn’t have to be a gamble. If you really want to beat the odds when it comes to marketing your practice, you need a well-thought-out strategy and diversified tactics. Identify your marketing strategy Let It Ride – Doing the same activity with the same results Double Down
Consumer Marketing Tips – Diversify Your Marketing Efforts Read More »
By Kendra Rasmusson, Senior Consumer Marketing Specialist What is branding? It’s more than just your logo. It’s more than just marketing. It delivers a promise and creates value. It encompasses the entire customer experience. If you want to get serious about marketing your practice and services to consumers, you need to understand who your target
Consumer Marketing Tips – Brand Your Practice Read More »