Category Archives: Fitting

TeleAssist: A New Fit Assist and Training Tool from Resound

By Mandi Chambless, Au.D. TeleAssist is available to help you with fitting and follow-up assistance as well as training.  If you have a patient that is coming in to your office that you know you may need help with, email … Continue reading

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Tech Tip | Performing a Factory Restore on Alera Hearing Instruments in Aventa 3.5

With the release of the Phone Clip+, users now have the flexibility of connecting with Bluetooth devices, use of the Resound Control app, as well as the remote control capability on the unit itself. This multi-capable accessory provides users’ with … Continue reading

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Demoing Tips from the Field

Katie Eaton, one of ReSound’s Consumer Outreach Audiologists, shared her process for successfully demoing hearing aids. Connect the aids, reconfigure if necessary. Mute the hearing aids, place them on the patient’s ears and instruct the patient that they won’t hear … Continue reading

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Demoing Best Practices

It goes without saying that demoing a hearing aid and its accessories first-hand is a critical component of selling a hearing aid. We have heard from a number of our customers that ReSound technology sells itself, which further emphasizes the importance of the demo. Continue reading

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Auto DFS: The Next Best Thing

Tammara Stender, Au.D. Senior Audiologist, GN ReSound Global Audiology It is 4:30 PM. You have just received a ReSound hearing aid back from repair in the mail. Your secretary calls the patient to schedule a return visit to have the … Continue reading

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Aventa 3.5 New Connection Flow

With our recent expansion of Verso products, ReSound has released Aventa 3.5. This latest version of software offers a new series of connection sequences for initial fits, instrument reconfiguration and follow up visits. This month’s tech tip focuses on the … Continue reading

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What Was the First Sound You Noticed?

We recently asked our Facebook community about the first sound they really noticed after being fit with their new hearing aids.  Here are some of the responses: My mum’s voice Birdsong The ice cream truck My baby boy who is … Continue reading

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