Monthly Archives: December 2013

Help America Hear Scholarship Winner – Alexa Vath

Posted on December 30, 2013 by

Earlier this year ReSound worked with The Foundation for Sight and Sound’s Help America Hear Scholarship Program. The purpose of this scholarship is to help students with hearing challenges reach their full potential by giving them the gift of sound. … Continue reading →

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ReSound, Romantic? Wait Until You Hear About This.

Posted on December 26, 2013 by

Crystal Bleu Dvorak is an audiologist at Rehder Balance & Hearing Clinic in Billings, MT. She has been a ReSound customer since 2008.  She recently surprised her husband with a vow renewal while they were in New York City for … Continue reading →

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Using Sticky Note Ads

Posted on December 23, 2013 by

Has your practice considered sticky note ads? Sticky note ads, due to front page visibility, have the potential to draw a large call response. However, keep in mind that this leaves a high chance that many callers will end up … Continue reading →

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If Santa Were An Audiologist

Posted on December 20, 2013 by

With the holiday season upon us, how would Santa Claus’ job change if he happened to be an audiologist or hearing care professional as well?  Let us know if you have anything to add to the list! He would use … Continue reading →

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Tips and Tricks for the Super-Fitter, 2nd Edition

Posted on December 19, 2013 by

Taking the fitting range at face value By Erica Koehler, Au.D The fitting range visual, often found in fitting software or product brochures, are often consulted during the hearing instrument selection process.  A quick glance of the fitting range and … Continue reading →

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TeleAssist Tip of the Month

Posted on December 18, 2013 by

By Mandi Chambless, Au.D. Did you know that in order to get optimal performance from hearing aid batteries, it is important to tell your patients to let the batteries “breathe”  for one minute once the sticker has been peeled off … Continue reading →

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Tech Tip – Unite Remote Control 2 and Telecoil+Mic Volume Control Adjustments

Posted on December 17, 2013 by

When using the Remote Control 2 and Verso hearing instruments are in a Telecoil+Mic program environment, by default both the hearing instrument, and telecoil volume adjustments are simultaneously active. This is indicated in the Remote Control 2 display by the … Continue reading →

Posted in ReSound Newsletter, Tech Tips, Wireless | Tagged | 2 Comments

Training Tips for Office Staff – Part 2

Posted on December 16, 2013 by

In recent blog post, we shared training tips for your staff when handling inbound calls. Today let’s take a look at how you can prepare your office staff for commonly asked questions and customer concerns. How questions are handled can … Continue reading →

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Honduras Mission – An Audiologist’s Journey

Posted on December 13, 2013 by

Audiologist Melissa Lowe from St. Louis, Missouri, had the opportunity to help the people of Honduras. She shares her inspiring journey with us today. My name is Melissa Lowe and I am an Audiologist in the St. Louis area.  I … Continue reading →

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Training Tips for Office Staff

Posted on December 11, 2013 by

A major component of successful practice marketing is how well your office staff is trained to receive consumer responses and questions. Today let’s start with tips you can share with staff for handling an inbound call. Greet the caller with … Continue reading →

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