“My patients were calling me to ask about ReSound LiNX!”

Stefan Harris

Stefan Harris

Stefan Harris knows about hearing aids. Not only is he a Board Certified Hearing Instrument Specialist at Alaska Center for Ear, Nose & Throat in Anchorage, he has 46 years  of experience wearing super power hearing aids. He also knows about the “marketing mumbo jumbo” that is often used to describe them, so he was “not easily convinced” when his ReSound sales rep called about ReSound LiNX™.

Then, his phone started ringing. Patients called with requests to try ReSound LiNX, and Stefan called his ReSound sales rep back and signed up for training. He admits that he rolled his eyes when he learned that the hearing aid, partnered with an ultra-power receiver, could accommodate a severe-to-profound hearing loss like his own. After the presentation, he reluctantly agreed to try on a binaural pair of ReSound LiNX hearing aids. Despite his hearing loss, it had been years since Stefan wore a hearing aid in his right ear. Doing so made it hard to hear anything in his left ear when a place got noisy. “ReSound LiNX provided me with both clarity and power,” said Stefan, something he hadn’t experienced before.

In the days that followed, Stefan was able to test ReSound LiNX with iPhone®, iPad® and iPod touch® devices. “ReSound LiNX is a superb hearing aid first. The Apple connection only solidified my positive feelings for the device,” said Harris. In fact, he was so impressed with ReSound LiNX’s connectivity that he also purchased the Unite TV streamer and Mini Mic 2 – wireless accessories for ReSound LiNX. “I couldn’t believe that the Unite companion accessories didn’t require me to wear a neck-worn looping device,” Stefan later remarked.

“Users with severe-to-profound hearing losses make up such a small portion of the total hearing aid market so often times their needs get placed on the back burner when it comes to developing new technology. It’s very impressive that ReSound included the ultra-power receiver with the initial launch of ReSound LiNX,” Stefan stated.

With all the positive, Stefan still has one complaint: “Now, I guess I have to buy an iPhone. This technology is just too phenomenal!”

ReSound never tires of hearing success stories (and “complaints”!) like Stefan’s. Recently, our newest super power hearing aid, ReSound ENZO debuted, providing those with severe-to-profound hearing loss the chance at power, clarity and Made for iPhone capabilities all in one device. Visit www.resound.com/enzo  to learn more.

Apple, iPhone, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries

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The world’s smartest hearing aids are a perfect fit for everyone.

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With an entire portfolio of products, our hearing aids are a fit for everyone. Featuring our top-rated Surround Sound by ReSound technologyTM, sleek and durable design and revolutionary connectivity options, we have products that will fit you, no matter what your hearing needs are. So, without further ado, we’re excited to introduce to you the newest products in the ReSound family…

ReSound ENZO

ReSound ENZO

ReSound ENZO

ReSound ENZOTM brings smart hearing technology to people with severe and profound hearing loss for the first time. In fact, it’s the most powerful super power hearing aid available today. With top-rated sound quality, a durable design and more ways to connect to your world, it’s a hearing experience like no other. It’s also the smallest super power hearing aid on the market, featuring iSolate nanotechTM, an ultrathin polymer shield that protects against moisture, wax and dust. But, we didn’t stop there. ReSound ENZO also features Made for iPhone technology that allows you to stream stereo sound directly to your hearing aids with no intermediate device. You can easily and intuitively access voice calls, FaceTime calls, music, movies, spoken directions, information and everything else that your iPhone®, iPad® and iPod touch® have to offer.

ReSound LiNX TS

ReSound LiNX TSTM offers a game-changing approach to managing tinnitus. It combines advanced sound therapy with the world’s smartest hearing aid. Sound therapy provides relief from tinnitus by diverting your attention away from it. Together with informed counseling by a hearing care professional, sound therapy has proven to be highly effective. ReSound LiNX TS gives you a choice of four built-in sound options. And, with the ability to stream directly from your iPhone, iPad or iPod touch, you also have access to numerous sound therapy apps from the App store, or stream any sound you like, including music. It’s a completely personalized solution, just for you.

More ReSound LiNX options

ReSound LiNX

ReSound LiNX

ReSound LiNXTM now comes in two attractive designs. Our mini receiver-in-the-ear (RIE) is worn behind the ear with a thin tube that wraps discreetly along the front of the ear and ends with a tiny bud inside your ear. Our new behind-the-ear (BTE) model is slim and elegant, giving you great wearing comfort.

Not only are ReSound products advanced in quality, but they are also very user-friendly. With the ReSound SmartTM App, everything you need to control your devices is right at your fingertips. If it is something as small as discreetly turning down the volume on your hearing aids, or customizing it’s capabilities to best fit the environment you are in, catering your hearing aids to your specific needs throughout the day has never been easier.

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ReSound Hearing Aid Endures 365 Days of Heat, Wind, Snow & Rain and Still Works!

“Wow, ReSound, that’s some totally durable hearSpencer Tietjen, Au.D.ing aids you’ve got there!” remarks Spencer Tietjen, Audiologist at Cache Valley ENT in North Logan, UT in a letter to his sales representative. Tietjen goes on to share a story involving one of his patients who had lost his hearing aid the year prior while working in his yard. Although he searched and searched, the hearing aid was never found so the patient had it replaced. End of story? Nope, not even close.

In late July of this year, this patient returned to Cache Valley ENT and excitedly reported that he had finally found the missing hearing aid. The hearing aid had been put through the wringer –wind, dirt and rain and even four feet of snow – however Tietjen suggested they put in a new battery and snap on a new receiver…just for experimental sake. Without even cleaning it, the hearing aid still worked!

Hearing Aid

Both Tietjen and his patient were amazed. “Not just any hearing aids could survive that kind of treatment,” commented Tietjen.

ReSound hearing aids are coated with iSolate™ nanotech – an innovative nanotechnology that protects the devices inside and out with a water and dust repellent coating. This technology is what makes ReSound hearing aids so “dang durable” as Tietjen later wrote in his letter.

Another hearing aid saved, thanks to iSolate nanotech!

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ReSound LiNX FAQs | Audio Streaming & Remote Control Functionality

In the last FAQ post, we answered some frequently asked questions about pairing ReSound LiNX to an Apple device. Today we move on to questions asked about audio streaming and remote control functionality.

What audio can I stream to my hearing aids?

Nearly every audio source on your Apple device can be streamed directly to your ReSound LiNX hearing aids, without requiring additional accessories or hardware that you have to purchase or wear. For example: Siri commands, music, movies, phone calls, FaceTime calls, directions from a GPS app, or sounds from your favorite games.

If you use an Android device, you can also stream audio from your phone using the ReSound Unite Phone Clip+ or the ReSound Unite Mini Microphone.

What remote control functionality is available on my Apple device?

  • Adjust volume
  • Change programs
  • Mute the hearing aid microphones
  • View battery indicators
  • Adjust bass/treble
  • Geotag to assign hearing-aid programs to specific locations
  • Use your saved settings at any time
  • Find your lost hearing aid with “Find my hearing aid”
  • Access information about how to use and maintain your hearing aids
  • Activate direct streaming from ReSound Unite Mini Microphone or ReSound Unite TV Streamer 2

How do I change the audio source on my Apple device? (i.e. I want to stream audio to my hearing aids instead of the iPad speaker)

You can easily change audio source using the control panel on the iOS device. Simply swipe up from the bottom of the home screen to access the control panel. Tap AirPlay and select the device you want as your audio source (i.e. ReSound LiNX hearing aids, iPhone, speaker, etc).

Where can I get help with ReSound LiNX and/or my Apple device?

Do you have a question about ReSound LiNX?

Contact ReSound Customer Care at 1-888-735-4327 or post your question here or on our Facebook page.

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ReSound LiNX FAQs | Compatibility & Pairing

It’s been six months since ReSound LiNX hit the market and it continues to receive fantastic reviews. Professionals and end-users alike have been both emailing and posting to our social media pages about how ReSound LiNX has changed their lives.

In addition to these great responses, we’ve also received a few questions regarding compatibility and pairing of ReSound LiNX. We’ve compiled a list of those frequently asked questions below.

I don’t have an iPhone®. Can I still use ReSound LiNX?OnTheEar

Of course! ReSound LiNX delivers superior hearing benefits whether or not you have a smart phone. ReSound LiNX delivers industry-leading sound quality and offers:         

  • Enhanced hearing in noisy situations
  • New technologies that increase patient comfort
  • Freedom from annoying whistling
  • Wireless accessories
  • iSolate nanotech, which ensures durability & protection from moisture, sweat, ear wax and debris
  • All in a discreet receiver-in-the-ear design that is nearly invisible behind your ear

I have an Android phone. Can I use ReSound LiNX?

Absolutely! You will still benefit from the advanced audiological features of ReSound LiNX, whether or not you have an iPhone. You can also stream stereo sound from your Android phone and make simple remote control commands by using your phone with the ReSound Unite Phone Clip+. For more advanced remote control capabilities, you can download the free ReSound Control app (works with the ReSound Unite Phone Clip+).

I have an iPhone 4S. Can I pair it with ReSound LiNX?

Unfortunately ReSound LiNX doesn’t support the iPhone 4S, even with iOS 7 installed due to limitations with sound quality and streaming that don’t match our standards. The next question outlines the devices that are compatible with ReSound LiNX.

What Apple devices are compatible with ReSound LiNX?

The following Apple hardware is compatible with ReSound LiNX, using iOS 7.04 or later:

  • iPhone 5s, iPhone 5c, iPhone 5
  • iPad (4th generation), iPad Air
  • Pad mini, iPad mini with Retina display
  • iPod touch (5th generation)

An easy indicator is to look at the adapter you use for charging or connecting the device. Apple devices that use the lightning connector, shown below, are compatible with ReSound LiNX. The only exception to this is the iPod nano 7th generation, which uses the lightning adaptor but is not compatible with ReSound LiNX.Lightning Cable

How do I pair ReSound LiNX to my Apple device?

  1. Turn on Bluetooth functionality on the Apple device if it is not already on.
  2. Go to the Settings > General Then select Accessibility in the General menu.
  3. Power up ReSound LiNX hearing instruments by closing the battery doors.
  4. Select Hearing Aids in the Accessibility menu on the Apple device.
  5. Once you enter the Hearing Aids screen, you will see the name of your hearing instruments appear along with the ReSound brand name and model number
  6. Tap on the center of the name of your hearing instruments on the screen.
  7. Pairing requests will now appear asking if you would like to pair to your iPhone, iPad®, or iPod touch®. Press “Pair” to begin the pairing process to your ReSound LiNX hearing instruments. Note that for p airing to two hearing instruments, there will be two separate pairing requests.
  8. Your iPhone, iPad, or iPod touch will now pair to the ReSound LiNX hearing instruments and automatically connect to them.

Key note: This first time pairing includes an MFi authentication process. WHILE THIS PROCESS OF AUTHENTICATION IS OCCURRING, DO NOT START ANY STREAMING TO RESOUND LINX AFTER PRESSING THE PAIRING REQUESTS. You can verify this process is completed in one of two ways:

  • Place the hearing instrument on your ears while the process is occurring. Once completed, you will hear a series of 6 beep tones followed shortly by a ripple tone.
  • Wait for more than 120 seconds to be certain that the process has completed.

Your iPhone, iPad, or iPod touch will now detect the Resound LiNX hearing instruments you paired and automatically connect to them. The ReSound LiNX hearing aids are now ready to stream from the Apple device. Refer to our Made for iPhone Quick Reference Guide for additional instructions.

Do you have other ReSound LiNX compatibility questions? 

Please post your question here or contact ReSound Customer Care at 1-888-735-4327 (US customers).

In our next FAQs post, we will focus on audio streaming and remote control functionality. More to come!

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ReSound in the News | A Triumph in Acceptability & Accessibility

How many times have you heard a loved one deny that they’re a little hard of hearing?  At first, you probably smile and let it go.  As the years go by, however, that person’s hearing loss continues to worsen, as does the impact on all of your lives. You may find yourself becoming frustrated that he or she will simply not accept that their hearing is impaired.

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The official statistic is that it takes an average of seven years for someone to admit that they could benefit from a hearing aid. In a recent article in Electronics Weekly, ReSound’s Vice President of Brand Management, Ditlev Friis, talks about how ReSound LiNX was designed to overturn the negative perceptions associated with hearing aids and hopefully reduce the average time between the onset of hearing loss and the purchase of a hearing aid. ReSound’s mission was to create “natural sounding audio… and real quality of life improvements in a discrete and miniaturized product form-factor that they [people] will find a joy to use and not be embarrassed to own.”  Friis calls ReSound LiNX “a triumph in accessibility and acceptability for the hearing impaired.”

ReSound LiNX has also been referred to as the “Google NS_LiNX-2_PRINT-300x269Glass for Ears” and this comparison continues in an article by Gazelle. This article, focused on the development of Google Contacts, notes that this new technology and ReSound LiNX are more than “smart devices” – they’re “sense-based technologies” with “limitless potential.”

Posted in In The Media | 2 Comments

Au.D. Insights | Lotte Hernvig

Lotte Hernvig

 

 

 

 

Lotte Hernvig, M.A., is a Principal Audiologist on the ReSound Global Audiology team.

How did you first become interested in a career in audiology?

As a speech and hearing therapist by education, it was not a given that I would work as an audiologist in the hearing aid industry. An opportunity to work closely together with R&D, defining the best hearing aids for people who are going to use them, was very attractive to me.

What has been most fulfilling about your career so far?

The diversity of the job as an audiologist with a hearing aid manufacturer is the absolute biggest asset. It is fantastic to work within audiology in so many different areas of the field, from defining new products from a user perspective to testing hearing aids and accessories with the hearing impaired, all the way to the commercial part of the product launch.

Is there anything you would have done differently?

Today I would go to school for a more technical degree to get a better understanding of the core technology. In my case, I had to learn by doing (with a little help from engineers).

What tips do you have for current students or those considering a career in audiology?

Explore all the different opportunities within the field of Audiology.

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