ReSound Hearing Aid Endures 365 Days of Heat, Wind, Snow & Rain and Still Works!

“Wow, ReSound, that’s some totally durable hearSpencer Tietjen, Au.D.ing aids you’ve got there!” remarks Spencer Tietjen, Audiologist at Cache Valley ENT in North Logan, UT in a letter to his sales representative. Tietjen goes on to share a story involving one of his patients who had lost his hearing aid the year prior while working in his yard. Although he searched and searched, the hearing aid was never found so the patient had it replaced. End of story? Nope, not even close.

In late July of this year, this patient returned to Cache Valley ENT and excitedly reported that he had finally found the missing hearing aid. The hearing aid had been put through the wringer –wind, dirt and rain and even four feet of snow – however Tietjen suggested they put in a new battery and snap on a new receiver…just for experimental sake. Without even cleaning it, the hearing aid still worked!

Hearing Aid

Both Tietjen and his patient were amazed. “Not just any hearing aids could survive that kind of treatment,” commented Tietjen.

ReSound hearing aids are coated with iSolate™ nanotech – an innovative nanotechnology that protects the devices inside and out with a water and dust repellent coating. This technology is what makes ReSound hearing aids so “dang durable” as Tietjen later wrote in his letter.

Another hearing aid saved, thanks to iSolate nanotech!

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ReSound LiNX FAQs | Audio Streaming & Remote Control Functionality

In the last FAQ post, we answered some frequently asked questions about pairing ReSound LiNX to an Apple device. Today we move on to questions asked about audio streaming and remote control functionality.

What audio can I stream to my hearing aids?

Nearly every audio source on your Apple device can be streamed directly to your ReSound LiNX hearing aids, without requiring additional accessories or hardware that you have to purchase or wear. For example: Siri commands, music, movies, phone calls, FaceTime calls, directions from a GPS app, or sounds from your favorite games.

If you use an Android device, you can also stream audio from your phone using the ReSound Unite Phone Clip+ or the ReSound Unite Mini Microphone.

What remote control functionality is available on my Apple device?

  • Adjust volume
  • Change programs
  • Mute the hearing aid microphones
  • View battery indicators
  • Adjust bass/treble
  • Geotag to assign hearing-aid programs to specific locations
  • Use your saved settings at any time
  • Find your lost hearing aid with “Find my hearing aid”
  • Access information about how to use and maintain your hearing aids
  • Activate direct streaming from ReSound Unite Mini Microphone or ReSound Unite TV Streamer 2

How do I change the audio source on my Apple device? (i.e. I want to stream audio to my hearing aids instead of the iPad speaker)

You can easily change audio source using the control panel on the iOS device. Simply swipe up from the bottom of the home screen to access the control panel. Tap AirPlay and select the device you want as your audio source (i.e. ReSound LiNX hearing aids, iPhone, speaker, etc).

Where can I get help with ReSound LiNX and/or my Apple device?

Do you have a question about ReSound LiNX?

Contact ReSound Customer Care at 1-888-735-4327 or post your question here or on our Facebook page.

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ReSound LiNX FAQs | Compatibility & Pairing

It’s been six months since ReSound LiNX hit the market and it continues to receive fantastic reviews. Professionals and end-users alike have been both emailing and posting to our social media pages about how ReSound LiNX has changed their lives.

In addition to these great responses, we’ve also received a few questions regarding compatibility and pairing of ReSound LiNX. We’ve compiled a list of those frequently asked questions below.

I don’t have an iPhone®. Can I still use ReSound LiNX?OnTheEar

Of course! ReSound LiNX delivers superior hearing benefits whether or not you have a smart phone. ReSound LiNX delivers industry-leading sound quality and offers:         

  • Enhanced hearing in noisy situations
  • New technologies that increase patient comfort
  • Freedom from annoying whistling
  • Wireless accessories
  • iSolate nanotech, which ensures durability & protection from moisture, sweat, ear wax and debris
  • All in a discreet receiver-in-the-ear design that is nearly invisible behind your ear

I have an Android phone. Can I use ReSound LiNX?

Absolutely! You will still benefit from the advanced audiological features of ReSound LiNX, whether or not you have an iPhone. You can also stream stereo sound from your Android phone and make simple remote control commands by using your phone with the ReSound Unite Phone Clip+. For more advanced remote control capabilities, you can download the free ReSound Control app (works with the ReSound Unite Phone Clip+).

I have an iPhone 4S. Can I pair it with ReSound LiNX?

Unfortunately ReSound LiNX doesn’t support the iPhone 4S, even with iOS 7 installed due to limitations with sound quality and streaming that don’t match our standards. The next question outlines the devices that are compatible with ReSound LiNX.

What Apple devices are compatible with ReSound LiNX?

The following Apple hardware is compatible with ReSound LiNX, using iOS 7.04 or later:

  • iPhone 5s, iPhone 5c, iPhone 5
  • iPad (4th generation), iPad Air
  • Pad mini, iPad mini with Retina display
  • iPod touch (5th generation)

An easy indicator is to look at the adapter you use for charging or connecting the device. Apple devices that use the lightning connector, shown below, are compatible with ReSound LiNX. The only exception to this is the iPod nano 7th generation, which uses the lightning adaptor but is not compatible with ReSound LiNX.Lightning Cable

How do I pair ReSound LiNX to my Apple device?

  1. Turn on Bluetooth functionality on the Apple device if it is not already on.
  2. Go to the Settings > General Then select Accessibility in the General menu.
  3. Power up ReSound LiNX hearing instruments by closing the battery doors.
  4. Select Hearing Aids in the Accessibility menu on the Apple device.
  5. Once you enter the Hearing Aids screen, you will see the name of your hearing instruments appear along with the ReSound brand name and model number
  6. Tap on the center of the name of your hearing instruments on the screen.
  7. Pairing requests will now appear asking if you would like to pair to your iPhone, iPad®, or iPod touch®. Press “Pair” to begin the pairing process to your ReSound LiNX hearing instruments. Note that for p airing to two hearing instruments, there will be two separate pairing requests.
  8. Your iPhone, iPad, or iPod touch will now pair to the ReSound LiNX hearing instruments and automatically connect to them.

Key note: This first time pairing includes an MFi authentication process. WHILE THIS PROCESS OF AUTHENTICATION IS OCCURRING, DO NOT START ANY STREAMING TO RESOUND LINX AFTER PRESSING THE PAIRING REQUESTS. You can verify this process is completed in one of two ways:

  • Place the hearing instrument on your ears while the process is occurring. Once completed, you will hear a series of 6 beep tones followed shortly by a ripple tone.
  • Wait for more than 120 seconds to be certain that the process has completed.

Your iPhone, iPad, or iPod touch will now detect the Resound LiNX hearing instruments you paired and automatically connect to them. The ReSound LiNX hearing aids are now ready to stream from the Apple device. Refer to our Made for iPhone Quick Reference Guide for additional instructions.

Do you have other ReSound LiNX compatibility questions? 

Please post your question here or contact ReSound Customer Care at 1-888-735-4327 (US customers).

In our next FAQs post, we will focus on audio streaming and remote control functionality. More to come!

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ReSound in the News | A Triumph in Acceptability & Accessibility

How many times have you heard a loved one deny that they’re a little hard of hearing?  At first, you probably smile and let it go.  As the years go by, however, that person’s hearing loss continues to worsen, as does the impact on all of your lives. You may find yourself becoming frustrated that he or she will simply not accept that their hearing is impaired.

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The official statistic is that it takes an average of seven years for someone to admit that they could benefit from a hearing aid. In a recent article in Electronics Weekly, ReSound’s Vice President of Brand Management, Ditlev Friis, talks about how ReSound LiNX was designed to overturn the negative perceptions associated with hearing aids and hopefully reduce the average time between the onset of hearing loss and the purchase of a hearing aid. ReSound’s mission was to create “natural sounding audio… and real quality of life improvements in a discrete and miniaturized product form-factor that they [people] will find a joy to use and not be embarrassed to own.”  Friis calls ReSound LiNX “a triumph in accessibility and acceptability for the hearing impaired.”

ReSound LiNX has also been referred to as the “Google NS_LiNX-2_PRINT-300x269Glass for Ears” and this comparison continues in an article by Gazelle. This article, focused on the development of Google Contacts, notes that this new technology and ReSound LiNX are more than “smart devices” – they’re “sense-based technologies” with “limitless potential.”

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Au.D. Insights | Lotte Hernvig

Lotte Hernvig

 

 

 

 

Lotte Hernvig, M.A., is a Principal Audiologist on the ReSound Global Audiology team.

How did you first become interested in a career in audiology?

As a speech and hearing therapist by education, it was not a given that I would work as an audiologist in the hearing aid industry. An opportunity to work closely together with R&D, defining the best hearing aids for people who are going to use them, was very attractive to me.

What has been most fulfilling about your career so far?

The diversity of the job as an audiologist with a hearing aid manufacturer is the absolute biggest asset. It is fantastic to work within audiology in so many different areas of the field, from defining new products from a user perspective to testing hearing aids and accessories with the hearing impaired, all the way to the commercial part of the product launch.

Is there anything you would have done differently?

Today I would go to school for a more technical degree to get a better understanding of the core technology. In my case, I had to learn by doing (with a little help from engineers).

What tips do you have for current students or those considering a career in audiology?

Explore all the different opportunities within the field of Audiology.

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Community | KUMC Mission Trip to Antigua, Guatemala

In May 2014, ReSound donated 20 hearing aids to the Kansas University Medical Center (KUMC) mission trip to Antigua, Guatemala.  Two graduate audiology students at KUMC, Jamie Broadbent and Cory Johnson, shared their experience of the trip with us:

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A typical clinic day in Antigua, Guatemala consisted of waking up bright and early, roughly 6:30am, and eating a large, fresh breakfast at the hotel. After breakfast we would all walk about two blocks to the hospital which was housed in a gorgeous building across from a park. Upon arrival, we would head directly upstairs to our “audiology suite” in order to set up and prepare for the full day ahead of us.

Once patients began showing up, our interpreters would first take their case history. When case history was completed, testing commenced and consisted of otoscopy, tympanometry, air conduction, and sometimes bone conduction. Otoacoustic emissions were also a helpful test to use for the younger patients. Testing conditions in Guatemala were very different from those we have in the United States.  The hospital did not have a sound proof sound booth; rather, it was just a corner of a larger room sectioned off with non-sound proof walls. In addition to the lack of a sound booth, there were multiple celebrations going on at the hospital in the courtyards below the audiology area. This meant  we had to use a little more skill deciding when to present each tone in order to obtain the thresholds of each patient.  Talk about a challenge!

Once the hearing evaluation was completed, each patient would then wait until a spot in the “hearing aid room” opened up.  This is where ear mold impressions were made, tubed, and fit as well as where the hearing aids were programmed. Each day we saw on average 27 patients. Throughout the entire trip, we saw 135 patients for hearing evaluations and we fit a total of 106 hearing aids. We worked with our supervisor Gabe Bargen, Ph.D, a graduate of KUMC audiology program and Assistant Professor at Idaho State University, to provide services to each patient from 8am to 5:30pm. We would take turns doing different aspects of the job including hearing evaluations, making ear molds and programming hearing aids.  The days were long and required a lot of hard work, but it was so rewarding to see how grateful and ex
cited the patients were when they experienced their hearing aids for the first time.

During our time in Guatemala, we saw patients of all ages, but the most memorable experience we had was with two young sisters, Karolin (age 9) and Katerin (age 6). The girls came in with their father for a hearing evaluation. Neither of the girls had any spoken language so they communicated with each other and their family by writing and using signs.  Unfortunately, audiometric test results showed that both sisters had a bilateral sensorinueral hearing loss. Karolin’s hearing loss was profound and Katerin’s was severe. We made earmolds for both of them while they played with sticker books and stuffed animals. Katerin was fit with her bilateral hearing aids first. Once the hearing aids were turned on, she started raising her hand up and down to let us know that she could hear. Shortly after, she found her voice and went around the c10334237_2029627339043_5778451628961925584_nlinic singing “ba ba ba.” It was very apparent that Katerin was getting some much needed benefit from her new hearing aids. Once Katerin was programmed and ready to go, it was Karolin’s turn.  Karolin was fit with bilateral hearing aids as well, but since her loss was profound, we were unsure of how much benefit she would get.  During the hearing aid fitting process, many big booms were being set off in and around the hospital for one of the many celebrations in Antigua. Once we turned on Karolin’s hearing aids, a boom soon followed and Karolin reacted to the noise. It was so rewarding to see the girl’s faces light up when they heard sound through their hearing aids for the first time!

Thank you for sharing your experience, Jamie and Cory!

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ReSound LiNX – It’s just the greatest thing ever!

Gracie with her dog Topy - named after the first chemotherapy drug she took, Topotecan.

Grace with her dog Topy – named after the first chemotherapy drug she took, Topotecan.

“It’s just the greatest thing ever. And the easiest thing!” says Sharon West of New Jersey, about her 11-year-old daughter Grace’s new ReSound LiNX™ hearing aids. Grace is just like any other soon-to-be 6th grader – fun, smart, energetic and social. Grace is also in the middle of battling neuroblastoma, a cancer common in children.

The chemotherapy designed to fight her cancer has caused her to lose some of her hearing. Sharon knew that Grace would need hearing aids designed to keep up with her daughter’s busy lifestyle. “I’m sure there are a lot of people who are resistant to wearing hearing aids but these hearing aids are different,” says Sharon. So, she was delighted to learn that Grace would receive a free set of hearing aids through ReSound’s philanthropy program.

In early July, Grace was fit with her new ReSound LiNX by New Jersey Hearing & Tinnitus Center. Like any middle school student, Grace was less-than-excited at the idea of needing to wear hearing aids. Once they were fit, she immediately realized all the sounds she had been missing; like the blinking turn signal in her Mom’s car. She was also impressed by how comfortable they were; often forgetting she was even wearing them.

Comfort and technology are definitely important but what makes Grace most excited is the fact that her hearing aids are hardly noticeable. On a recent car trip, her older brother asked her, “Are you wearing your hearing aids today?” Grace replied, “Yes, you just can’t see them!” Grace soon remedied that by “bedazzling” her hearing aids – adding jewels and charms – and a new fashion statement was born.

Because ReSound LiNX is Made for iPhone, Grace can use her iPhone to take phone calls, watch YouTube videos, connect with friends on FaceTime and listen to music. She loves that she can hear sound from her iPhone directly in her hearing aids and that she can even adjust the volume by using the ReSound Smart™ app.

Grace also plans to utilize the ReSound Unite™ Mini Microphone when she goes back to school in the fall. The Mini Microphone will help ensure that Grace can hear what her teacher is saying from any desk in the classroom.

Along with school, Grace looks forward to getting back to her favorite activities like swimming and soccer but in the meantime she won’t be missing a beat as she helps out in the role of swim coach for a junior level swim team.

Keep up with Grace by following her on Instagram at instagram.com/cookiescrumblers. Thanks for sharing your story, Grace!


 

Apple, iPhone and FaceTime are trademarks of Apple Inc., registered in the U.S. and other countries.

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